Kuwait Airways operates at Terminal 5 of O’Hare International Airport (ORD). The airline uses Terminal 5 at O’Hare International Airport for departure, arrivals, and all other travel services. Here are all the essential details we have covered about the O’Hare International Airport Kuwait Airways Terminal that will help passengers with a hassle-free transition and boarding.

Kuwait Airways ORD Terminal – O’Hare International Airport

Here is the tabular view of all the essential information you need to know about Kuwait Airways ORD Terminal:
Airline Name Kuwait Airways
Kuwait Airways IATA Code KU
Kuwait Airways ICAO Code KAC
Airport Name O’Hare International Airport
Airport IATA Code ORD
Airport ICAO Code KORD
Arrival Terminal Terminal 5
Departure Terminal  Terminal 5
Ticket Counter Departure Hall, Terminal 5
Address O’Hare International Airport, 10000 W O’Hare Ave, Chicago, IL 60666, United States
Official Website https://www.kuwaitairways.com/

Which terminal is Kuwait Airways at ORD Terminal?

The airline uses Terminal 5 at ORD which offers 2 direct flights daily to ORD International Airport. Terminal 5 comprises the arrival, mezzanine, departure, and concourse levels. The airline offers plenty of self-service check-in as well as traditional kiosks. Passengers who wish to check in at Terminal 5 must arrive 3 hours before scheduled departure.

Kuwait Airways ORD Departures Terminal

Passengers departing from Terminal 5 at ORD International Airport are greeted with world-class infrastructure and amenities that offer ease of travel. After check-in comes the baggage drop-off counter and the security screening process, which is stationed at the Departure Hall area. Besides, there is a 24/7 customer support desk available at Kuwait Airways O’Hare International Airport terminal that helps passengers with last-minute bookings, flight changes, and cancellations.

Kuwait Airways ORD Arrivals Terminal

All Kuwait Airways flights arrive at Terminal 5 at ORD International Airport. After you clear immigration, you need to proceed to the baggage claim area to collect your luggage. There are LED screens at Kuwait Airways O’Hare International Airport Terminal arrivals halls that will display the flight number and the designated baggage carousel area to help you retrieve your baggage quickly.

Lost & Found Counter at Kuwait Airways ORD Terminal

Passengers who have left items on board or have not received their baggage upon arrival need to visit the Lost and Found counter at the Arrival Hall of Terminal 5. You must report the matter immediately upon arrival or within 7 days from the date of arrival. You will be asked to fill out the form and provide the following details –
  • Booking confirmation number or e-ticket number
  • Any receipt for the medication or daily use item (to claim the interim expenses)
  • Mentioned the size and brand of the suitcase
  • Attach a government-issued photo ID with the form
  • Mention details about your stay at the destination.

Travel Services Offered at Kuwait Airways ORD Terminal

Kuwait Airways strives to offer its passengers flexibility in their travel itinerary by providing last-minute services from ORD Terminal 5. These services include –
  • Class upgrade – Economy Class passengers have the option to upgrade to Business Class, which includes spacious reclining seats, extra legroom, gourmet meals, and personal in-flight entertainment. Passengers who upgrade are also entitled to priority check-in, boarding at ORD Terminal 5, and expedited disembarkation upon arrival.
  • Add extra bags – Passengers can check additional baggage provided that each piece does not exceed 23 kg for Economy Class and 32 kg for Business Class. Kuwait Airways allows up to 4 checked bags per passenger, subject to availability and an additional fee based on destination.
  • Extra legroom in Economy Class – Economy Class travelers can opt for extra legroom seats near the emergency exit rows. These seats can be requested at the check-in counter at ORD Terminal 5 up to 2 hours before scheduled departure, subject to availability and safety regulations.
  • Preselect seats – Whether you prefer a window view or an aisle for quick access, Kuwait Airways allows passengers to preselect seats during airport check-in. This ensures you can sit with family or friends, or simply enjoy your preferred spot onboard.
  • Hotels and accommodation – Kuwait Airways representatives at ORD Terminal 5 assist passengers in booking hotels, hostels, or apartments that suit their travel needs and budget. The airline collaborates with a wide network of accommodation providers, offering exclusive deals for transit or extended stays.
  • Flight insurance – Last-minute travel insurance can be added at the airport counter, covering flight delays of 4 hours or more, as well as accidents, medical emergencies during flights, and protection for lost or damaged baggage. Kuwait Airways offers insurance options to provide peace of mind for every journey.

Shopping/Dining Options at Kuwait Airways ORD Terminal

At Kuwait Airways ORD Terminal, a range of shopping and dining options keeps passengers busy while waiting for their flight and enhances their travel experience. Terminal 5 features a variety of food outlets ranging from cafes and quick service joints to fine dining and steakhouses.
Restaurants Shops
Bento Sushi Swarowski
Camden Foods Co. DFS Duty-Free
Buffalo Wild Wings Pandora
Urban Crave 5th & Sunset
McDonald’s Cell Phone Purchase (AT&T)
Dunkin Donuts Michael Kors
Jamba Juice Victoria’s Secret
Peets Coffee & Tea Coach
Camden Foods Zippin Hugo Boss
Vino Kitchen & Bar Brooks Brothers

Facilities/Amenities at Kuwait Airways ORD Terminal

The ORD Airport Kuwait Airways Terminal offers free WiFi, charging stations, and other facilities to ensure a comfortable and convenient travel experience. These include –
  • Interfaith Chapel
  • Travelex ATM
  • Service Animal/Pet Relief Area
  • Family restrooms
  • Bag storage by SmartCarte
  • Nursing Stations
  • ICE Currency Services
  • CXI – Currency Exchange International
  • Men Restrooms
  • Charging Station
  • ICE Currency Services
  • Travelex US Dollar ATM
  • Welcome Center
  • Storage by SmartCarte

Map of Kuwait Airways ORD Airport Terminal

Follow this map below for ease of navigation at the Kuwait Airways ORD Terminal –

How do I contact Kuwait Airways at ORD Airport?

Passengers who need to change/cancel the flight or need to upgrade the reservation must utilize the following contacts –
Twitter https://twitter.com/KuwaitAirways
Instagram https://www.instagram.com/kuwaitairways/
Facebook https://www.facebook.com/KuwaitAirways/
Phone Number 00 965 2434 5555
Traveling from Kuwait Airways ORD Terminal not only offers world-class amenities but also efficient travel services like check-in and baggage claim that will expedite the boarding and disembarkation process. Terminal 5 has gone through a recent renovation that enables passengers to relax and enjoy their waiting time thanks to the picturesque layout, art installations, and range of dining/shopping options that bring never-a-dull-day moments here.

FAQs

What terminal does Kuwait Airways operate from at ORD Airport?

Kuwait Airways uses Terminal 5 at O’Hare International Airport.

What is the phone number for the Kuwait Airways ORD Terminal?

Passengers can reach out to Terminal 5 at 1 (773) 686-2200.

Where do I check in for Kuwait Airways flights at ORD?

Passengers who wish to check in with Kuwait Airways at the airport must arrive at Terminal 5, which is also the primary hub for the airline. Arrive 3 hours early to complete the check-in and boarding process.

What services are available for Kuwait Airways passengers at ORD Terminal?

At Kuwait Airways O’Hare International Airport Terminal arrivals area, you will find the Lost & Found baggage counter, baggage claim, and transportation services.

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