Korean Air CTS Terminal – New Chitose Airport

Korean Air operates from International Terminal at New Chitose Airport (CTS). The Korean Air CTS terminal includes a check-in counter, departure gate, and a range of amenities that help passengers with a smooth journey.

Here is everything you need to know about the New Chitose Airport Korean Air Terminal, and what passengers can expect at the newly renovated International Terminal.

Everything You Need to Know About Korean Air at CTS Terminal

Refer to the table below to get all the important information about Korean Air at International Terminal:

Airline Name	Korean Air
Korean Air IATA Code	KE
Korean Air ICAO Code	KAL
Airport Name	New Chitose Airport
Airport IATA Code	CTS
Airport ICAO Code	RJCC
Arrival Terminal	International Terminal
Departure Terminal	International Terminal
Ticket Counter	Departure Hall, International Terminal
Ticket Counter Hours	Daily 24 Hours
New Chitose Airport Address	Bibi, Chitose, Hokkaido 066-0012, Japan
Official Website	https://www.koreanair.com/

What Terminal is Korean Air at CTS Terminal?

Korean Air serves International Terminal at New Chitose Airport. Korean Air offers its passengers enhanced amenities and services alongside the award-winning in-flight services while flying out of CTS.

The airline offers the following amenities to the eligible Korean Air passengers –

• Access to the SkyTeam alliance’s lounges such as the Air France Lounge and the Lufthansa Lounge.
• Complimentary food and beverages inside the lounge
• Priority boarding to Business Class, First Class, and SKYPASS Club members
• Free WiFi at CTS’s International Terminal

Korean Air CTS Departures Terminal

Passengers arriving at the New Chitose Airport, Korean Air departing International Terminal must keep their passports and travel documents handy. The check-in counter is located at the Departure Hall, pre-security, and opens 3.5 hours before and closes 1 hour before international flight departure. The self-service baggage drop counter is located next to the check-in counter at Counter E, Level 1 of the International Terminal at CTS Airport.

Korean Air CTS Arrivals Terminal

Passengers disembarking at the New Chitose Airport Korean Air arrival terminal will find the baggage claim desk at Level 0 of the Arrival Halls. International Terminal also includes the Customs & Immigration, Lost and Found desk, and transport facilities. The average clearance time at International Terminal’s Customs is 25 minutes post-arrival.

Korean Air Lost & Found at New Chitose Airport

Any items that are lost or misplaced on the aircraft will be kept at the Lost and Found office at the Korean Air CTS Terminal at the arrival halls. These items are held for 30 days and then handled over to the CTS airport’s authorities.

Passengers after filing a report can track the status of the delayed or damaged baggage at this page.

Shopping/Dining at CTS Terminal

Below is the list of locations where all shops, restaurants, and other services are available at the CTS Airport Terminal –

Restaurant	Shop
Five Borough Food Hall	Hugo Boss
McDonald’s	Pack N Go
Shake Shack	DFS Duty-Free
Peets Coffee & Tea	Coach
The Palm Bar & Grille	Brooks Brothers
La Brea Bakery	Kate Spade
Pizza Vino	Michael Kors
Bento Sushi	Pandora
Blue Point Brewery	Corsa Collections
Dunkin Donuts	Hudson

Facilities/Amenities at Korean Air CTS Airport

• Flight change/cancellation (up to 3 hours before departure)
• Self-service boarding pass counter
• Priority boarding
• Priority baggage handling
• Visa and immigration guidance desk
• Baggage claim
• 24/7 Customer service
• Korean Air international pet travel
• Infant booking (last-minute booking available 3 hours before departure)
• International unaccompanied minor travel (must be at least 14 years of age)
• Add/purchase extra baggage

Map of Korean Air Terminal at New Chitose Airport

The map of Korean Air New Chitose Airport Terminal is a conveniently accessible medium to find helpdesks, counters, etc. within the complex. By using it, passengers can know the locations of baggage claim, check-in, lost and found office, and others. Further, it can be utilized to attain other crucial information such as directions and distance.

Contact Korean Air at New Chitose Airport Terminal

Passengers can contact the CTS Terminal through the following modes of contact. The CTS Airport Terminal is a testament to hassle-free travel services with an aim for 100% satisfaction to the passengers. The airline also offers world-class amenities that enhance seamless connectivity with a focus on providing a premium experience, as your journey to comfort begins the moment you step into Korean Air’s International Terminal at CTS-

Twitter	https://twitter.com/JFKairport
Facebook	https://www.facebook.com/JFKairport.Official
Website	https://www.jfkairport.com/
Phone Number	81123230111

Here is a list of Korean Air Terminals around the world.

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