Air France operates from One Main Terminal at Suvarnabhumi Airport (BKK). The Air France BKK terminal includes a check-in counter, departure gate, and a range of amenities that help passengers with a smooth journey.
Here is everything you need to know about the Suvarnabhumi Airport Air France Terminal, and what passengers can expect at the newly renovated One Main Terminal.
Quick Details About the Air France Terminal at BKK
Refer to this table for all the detailed information about the BKK Airport Air France One Main Terminal:
Airline Name | Air France |
Air France IATA Code | AF |
Air France ICAO Code | AFR |
Airport Name | Suvarnabhumi Airport |
Airport IATA Code | BKK |
Airport ICAO Code | VTBS |
Arrival Terminal | One Main Terminal |
Departure Terminal | One Main Terminal |
Ticket Counter | Departure Hall, One Main Terminal |
Ticket Counter Hours | 24 hours, 7 days a week |
Suvarnabhumi Airport Address | 999, Nong Prue, Bang Phli District, Samut Prakan 10540, Thailand |
Official Website | https://wwws.airfrance.in/ |
What Terminal is Air France at Suvarnabhumi Airport?
Air France uses One Main Terminal at Suvarnabhumi Airport. This airport is the airline’s primary hub, offering an international gateway for flights to South America and Trans-Pacific destinations. Passengers traveling from BKK Terminal must arrive at least 3 hours before departure to ensure smooth boarding. The Air France check-in at the airport. To check the live status of the flight, visit the BKK’s website to see if there is a change in the time due to any operational reasons.
Air France BKK Departures Terminal
Air France flights depart from One Main Terminal at Suvarnabhumi Airport. One Main Terminal is dedicated to international travelers and is well-equipped to handle the peak rush for international departure. Once you arrive at Air France Suvarnabhumi Airport One Main Terminal, head to the check-in counter, to check in at BKK Airport, you must arrive 3 hours before the scheduled departure.
Air France BKK Arrivals Terminal
The Air France flights arrive at One Main Terminal, which is adequately designed to handle the international arriving traffic, providing passengers with a streamlined immigration and baggage retrieval process. When you arrive at Air France Terminal Suvarnabhumi Airport, proceed to the Customs Border Protection (CBP) area.
Air France Lost & Found at Suvarnabhumi Airport
Passengers whose baggage has been delayed at Air France BKK Terminal Arrival must immediately report to the airline’s executive upon arrival.
Passengers who have left the airport must report the missing baggage within 21 days from the arrival date. Make sure to keep the receipts of the items that are purchased last minute. These items could be medication, undergarments, and essential toiletries.
At times our baggage gets damaged during transport. Regular handling of baggage may lead to dents and scratches. In that case, the airline is not responsible for the smaller damages.
Travel Services Available at Air France BKK Terminal
At Air France BKK One Main Terminal, passengers can access a range of travel services which include check-in, flight cancellation, last-minute flight reservation, baggage services, and more.
- Add baggage – At the airport, you can add additional baggage, which includes oversized as well as overweight baggage. You can also use Miles at BKK Terminal to purchase your baggage options.
- Seat selection – Air France Economy Class gives you the option to select the seat at the time of check-in. Passengers also have the option to upgrade the seats to extra legroom or purchase an empty seat at the airport.
- Special assistance – Pregnant women, senior travelers, and passengers with reduced mobility can request wheelchair assistance or escort service with Air France at the check-in counter. No additional fee will be charged.
- Traveling with a pet – The airline allows small cats and dogs that weigh 8 kg (with their kennel) to travel in the hold. The booking must be completed online 48 hours before departure. Passengers traveling with pets must arrive 3 hours before departure at the Air France Terminal BKK.
- SkyPriority – Purchase SkyPriority at the airport and you get priority access at the airport from check-in, baggage drop-off, and delivery, to security and boarding. Once you purchase the SkyPriority, the logo will appear on your printed boarding pass.
Flight delays at Air France BKK Terminal
If the flight is delayed for 2 hours or more at Air France Terminal BKK, passengers are entitled to the following under the Right To Care –
- Meals and/or refreshments
- Hotel/accommodation in case there is an overnight delay
- 1 prepaid phone voucher
Passengers are also entitled to compensation if the flight delay happens for 3 hours or more. The compensation includes –
Flight Distance | Compensation Amount |
---|---|
Flights up to 1,500 km | 378 USD |
Flights between 1,500 and 3,500 km | 540 USD |
Flights above 3500 km or a delay beyond 4h | 864 USD |
The compensation would be provided in the form of a credit voucher which remains valid for 1 year from the date of issue. Air France does not offer compensation due to extraordinary circumstances which are not under the control of the airline. This includes bad weather, strikes, political unrest, and other related circumstances.
Facilities/Amenities at Air France BKK Terminal
Refer to this list below to understand the range of amenities available at Air France BKK One Main Terminal –
- ATM
- Bag storage by SmartCarte
- Charging Station
- ICE Currency Services
- Bag storage by SmartCarte
- CXI – Currency Exchange International
- Family restrooms
- ICE Currency Services
- Nursing Stations
- Men Restrooms
- Travelex ATM
- Travelex US Dollar ATM
- Service Animal/Pet Relief Area
- Welcome Center
Shopping/Dining Options at BKK Terminal
Below is the list of locations where all shops, restaurants, and other services are available at the BKK Airport Air France Terminal –
Restaurant | Shop |
---|---|
Five Borough Food Hall | Hugo Boss |
McDonald’s | Pack N Go |
Shake Shack | DFS Duty-Free |
Peets Coffee & Tea | Coach |
The Palm Bar & Grille | Brooks Brothers |
La Brea Bakery | Kate Spade |
Pizza Vino | Michael Kors |
Bento Sushi | Pandora |
Blue Point Brewery | Corsa Collections |
Dunkin Donuts | Hudson |
Map of the Air France Terminal at BKK
Navigating Air France Terminal Suvarnabhumi Airport is a cakewalk with our detailed map that will help you identify key locations like the check-in counter, parking, security checkpoints, boarding gates, lounges, shopping outlets, and all other amenities.
Contact Details for Air France at BKK Airport Terminal
Refer to the table below to explore other modes of communication to reach out to the airline’s executives at BKK Terminal –
https://x.com/airfrance | |
https://www.facebook.com/airfrance | |
https://www.instagram.com/airfrance/ | |
Phone Number | 66 2 132 1888 |
Here is a list of Air France Terminals around the world.
Air France Terminal Suvarnabhumi Airport offers a comfortable and quality travel experience, thanks to the state-of-the-art infrastructure alongside services that help passengers plan their travel efficiently. Every aspect of the travel services offered by Air France at One Main Terminal is meant for comfort and removing every hassle besides empowering passengers at every step of the travel.
FAQs
The airline uses One Main Terminal at Suvarnabhumi Airport.
Air France passengers must arrive 3 hours before scheduled departure to avoid peak rush at the airport.
The Air France lounge is located at One Main Terminal, next to Gate 1 at Suvarnabhumi Airport.
You need to visit the BKK airport website to know the live status of the flight.
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