The SunExpress operates at Terminal 1A of Vienna Airport and is also the primary hub. The airline at VIE Airport SunExpress Terminal offers a range of services and amenities that ensure hassle-free travel for its passengers. Here’s all the information and essential contacts you need to know about the SunExpress Terminal at Vienna Airport.

SunExpress Terminal Information Vienna Airport (VIE)

Refer to this table for the all-important information you need to know about SunExpress Airlines at Vienna Airport –
Airport Name Vienna Airport
Airport Code VIE
Address 1300 Schwechat, Austria
SunExpress Terminal VIE Terminal 1A
Airport Phone Number 43 1 70070
Ticket Counter Terminal 1A
Check-in Counter Terminal 1A. Check-in fee may apply
SunExpress IATA Code XQ
SunExpress ICAO Code SXS
Official Website www.sunexpress.com

What Terminal is SunExpress at VIE Airport?

The Turkey-based SunExpress Airlines operates from Terminal 1A at Vienna Airport. The airline offers a wide range of travel services from its airport counter which include –
    • SunExpress instant cancellation and flight rebooking (up to 3 hours before departure)
    • Last-minute flight reservation (must be reserved 2-5 hours prior to departure)
    • Unaccompanied minor service
    • Seat selection (paid service)
    • Airport check-in (paid)
    • International pet travel service (must be reserved 2 hours prior to departure)
    • Flight upgrade service
    • Add extra baggage to your flight reservation
    • Name correction (up to 3 hours before departure)
    • Add wheelchair request
    • SunExpress Lost and Found service

SunExpress Departure Terminal at VIE Airport

SunExpress operates from Terminal 1A which is planned in a way to handle lakhs of passengers in a day, thus ensuring a hassle-free experience. Once you reach Vienna Airport SunExpress Terminal look for the signage for the airline’s check-in counter at the Departure area. Passengers must arrive 3 hours before if they need to complete the check-in at the airport. Passengers who completed the online check-in must arrive 2 hours before scheduled departure. Next, head to the baggage drop counter, and submit your checked bag. The SunExpress representative will weigh it and issue the baggage tag. The TSA security checkpoint may consume 45 minutes to 1 hour depending on the peak travel season. After post security, the boarding hall of VIE comprises a range of shopping and dining options. There are Duty-free outlets at Vienna Airport SunExpress Terminal where you can purchase imported liquor, souvenirs, and other travel essentials.

SunExpress Arrival Terminal at VIE Airport

SunExpress flight arrives at Terminal 1A of VIE which is an international hub for travelers thanks to the world-class infrastructure and amenities that help them with a smooth transition. Upon arrival at Vienna Airport SunExpress Terminal, passengers will head to the Immigration clearance area, The immigration desk at VIE is designed in a way that can take hundreds of travelers at one go, thanks to multiple counters and a dedicated immigration facility that expedites the clearance. Now head to the baggage claim area to retrieve your checked luggage. The LED monitors at the baggage claim area help you indicate the baggage carousel for your flight. The staff is readily available at SunExpress Arrival Terminal to resolve all your baggage issues. At the Arrival halls, you can also find ATMs, currency exchange counters, and transportation options facilitating end-to-end travel.

Lost and Found Services for SunExpress Passengers at VIE Airport

Have you just realized that you left an item/baggage onboard or your baggage hasn’t arrived at the arrival halls of the Vienna Airport SunExpress Terminal? Here are your next steps – If you experience that your checked luggage is damaged, report it immediately to the agent available at SunExpress Terminal. Seek assistance from the airline’s agent to fill out the Property Irregularity Report (PIR). It is important to escalate the damaged baggage report within 7 days from the date of arrival. Passengers who have left the airport and experience later that the baggage was damaged, can report the issue online. Passengers whose baggage has been delayed need to report it the same way as damaged baggage. You need to keep your booking confirmation and baggage tag handy and report the matter at the SunExpress Lost and Found desk at Terminal 1A. You will be issued a Property Irregularity Report (PIR) number. You can trace the status of the delayed baggage here. List of All SunExpress Terminal

Map of VIE Airport SunExpress Terminal Map

Refer to this map to navigate the SunExpress VIE Terminal – Vienna Airport SunExpress Terminal offers prompt services related to your travel that exchange your travel experience, Not just that Terminal 1A is equipped with state-of-the-art infrastructure that not only enhances the passengers’ travel experience but ensures comfort and timely travel. The airline’s 24/7 customer support desk at Vienna Airport will help you with all your travel needs.

FAQs

Which terminal does SunExpress use at Vienna Airport?

Passengers must use Terminal 1A at VIE International Airport for departure and arrivals.

What is the recommended arrival time for SunExpress flights at Vienna Airport?

You must arrive 3 hours before departure if not completed the online check-in or need to add a special request to your flight. Passengers with e-boarding passes must arrive at least 2 hours before departure.

Where can I find assistance if I have issues with my baggage on a SunExpress flight at Vienna Airport?

Upon arriving at Vienna Airport SunExpress Terminal, look for the signage for the Lost and Found counter and approach the airline’s staff to raise your complaint.

How can I transfer between terminals at Vienna Airport if I am connecting from a SunExpress flight?

You can transfer between the terminal through Skyline service which leaves every 2-3 minutes from 5:00 a.m. until 11:00 p.m. There are 3 steps at Terminal 1A.

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