Scoot Airlines SZX Terminal – Shenzhen Bao’an Intl. Airport

Scoot Airlines operates from Terminal 1 at Shenzhen Bao’an International Airport. The Scoot Airlines SZX Terminal facilitates hassle-free travel thanks to the world-class amenities and the services that the airline has to offer.

The airline operates at Terminal 1 of the Shenzhen Bao’an International Airport where the airline’s representative assists passengers with all the travel services they require to manage their travel hassle-free. 

In this guide, we will understand what services and amenities are offered by Scoot Airlines at the Shenzhen Bao’an International Airport terminal and the important contacts you need to navigate the airport.

Scoot Airlines Shenzhen Bao’an International Airport Terminal Information (SZX)

Below is the overview of all the basic information you need to know about the Scoot Airline SZX Terminal – 

Airport Name	Shenzhen Bao’an International Airport
Airport Code	SZX
IATA Code	TR
ICAO Code	TGW
Airline Code	668
Address	JRP7+PRQ, Baoan, Shenzhen, Guangdong Province, China
Contact Number	8675523456789
Scoot Airlines SZX Terminal	Terminal 1
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Official Website	www.flyscoot.com
Facebook	www.facebook.com/flyscoot
Twitter	twitter.com/flyscoot
You Tube	www.youtube.com/flyscoot
Instagram Account	www.instagram.com/flyscoot

What Terminal is Scoot Airlines at Shenzhen Bao’an International Airport?

The airline operates at Terminal 1 of Shenzhen Bao’an International Airport. Scoot Airlines SZX terminal offers its passengers various services such as check-in, flight cancellation, flight change, upgrade class of service, pet travel, unaccompanied minor travel and request special services.

To make arrangements for your travel plan at the Shenzhen Bao’an International Airport terminal, you must arrive at least 3 hours before your departure. The airline’s representative at the terminal will help you resolve all your travel queries and concerns. 

Scoot Airline also has a dedicated desk for the lost and found where passengers can report baggage issues. Here passengers can also claim compensation for the lost or delayed baggage. 

Scoot Airlines Shenzhen Bao’an International Airport Departure Terminal

Passengers flying with Scoot Airlines must arrive at the Terminal 1 to board the flight. You can reach the terminal via public transportation such as buses, taxis, and Airport Express Train.

Passengers who need to complete the check-in at the airport must arrive 3 hours before the scheduled departure. The Scoot Airlines check-in window closes 55 minutes before flight departure. 

There is a baggage drop counter at the Departure Hall where passengers can submit the baggage, collect baggage tags as well as add/purchase extra baggage allowance. The airline accepts the baggage fee in the form of a debit/credit card at the Shenzhen Bao’an International Airport.

After you submit the baggage head to the Security Screening area. The streamlined security inspection helps passengers reduce the waiting time at the airport. There are dedicated lanes for passengers traveling with infants, and elderly passengers.

Post security, there are numerous amenities at the SZX International Airport such as luxury fashion outlets, duty-free stores, a food court, a children’s play area, pet relief centers, and relaxation zones.

At the Boarding Gate area of Scoot Airlines Shenzhen Bao’an International Airport Terminal, hundreds of recliner chairs help you relax and rejuvenate before you board the flight. The Boarding Gate area also has free WiFi that helps you make onward travel arrangements or stay connected with your loved ones. 

Scoot Airlines Shenzhen Bao’an International Airport Arrival Terminal

Scoot Airlines flight arrives at the Terminal 1 of the Shenzhen Bao’an International Airport. At the Arrival Hall, passengers first need to follow the signage of the Customs and Inspection. 

Multiple counters alongside dedicated officials swiftly clear passengers with the customs while maintaining security standards.

After passing through security, for the Baggage Counter to retrieve your checked luggage. Passengers who are facing baggage issues like delay or damaged baggage must quickly report to the Scoot Airlines representative as there are dedicated Lost and Found desk available at the curbside of the Arrival Hall.

The Arrival Area of the Scoot Airlines Shenzhen Bao’an International Airport Terminal facilitates services that help passengers with onward travel. This includes ATMs, car rental desks, currency exchange counters, tourist information helpdesk, free WiFi, and Customer Service desks. 

Scoot Airlines Flight Delay, Cancellation at the SZX Airport

Passengers whose flight is delayed for 2 hours or more or canceled within 24 hours of departure from Scoot Airlines Shenzhen Bao’an International Airport Terminal have the following option –

• Rebook the flight to the same origin and destination provided that the travel date must be selected within 14 days from the date of the original flight.
• Refund for the unused flight segment in the form of a travel credit voucher at 120% of the booking amount. It can be used within 1 year from the date of issue. The travel credit voucher is non-transferable.
• Receive a refund on the unused portion of the fare to the original method of payment.

Travel Services Offered by Scoot Airlines at SZX Airport

From booking a last-minute travel to rescheduling your travel plans, Scoot Airlines SZX Terminal has a lot to offer. These include –

• Check-in – Scoot Airlines passengers can complete the check-in process at the airport and obtain the boarding pass. The check-in window opens 3 hours before and closes 55 minutes before scheduled departure. 
• Flight booking – The airline helps passengers with last-minute travel at the SZX Terminal. It is advised that passengers must book the same-day flight up to 3.5 hours before the scheduled departure. 
• Flight cancellation – Passengers have the option to cancel the Scoot Airlines booking at the airport, provided that the request must be made 2.5 hours before departure. Passengers who booked a refundable fare may expect a refund minus the cancellation fee. 
• Flight changes – The airline allows passengers to request the flight change at the airport provided passengers have not completed the check-in request. Scoot Airline allows the flight change up to 2.5 hours before scheduled departure and is subject to a fee. 
• Pet travel – The airline allows international pet travel provided that the request must be completed online 48 hours before departure. Passengers after booking the pet travel online must report at the Scoot Airlines Shenzhen Bao’an International Airport Terminal. You must keep the pet travel documents handy. These include a rabies vaccination certificate, animal passport, and pet’s health certificate. 
• Special service request – Passengers who are handicapped, or have a visual or hearing impairment can request wheelchair assistance or high lift service from check-in to boarding to seating. Passengers who are traveling with their wheelchairs must submit at the check-in counter as checked luggage.

List of All Scoot Airlines Terminal

Map of Scoot Airlines SZX Terminal

Follow the map below to navigate Terminal Scoot Airlines SZX International Airport-

Services/Amenities at Scoot Airlines Shenzhen Bao’an International Airport Terminal

Passengers can enhance the quality of their travel by availing the following services/amenities at Scoot Airlines Shenzhen Bao’an International Airport Terminal –

Scoot Airlines Shenzhen Bao’an International Airport Terminal can deliver its commitment to excellent customer services and amenities that help passengers travel without any hassles. Besides, the airline’s wavering support at Terminal 1 offers not only guidance but also empowers passengers with all the information they need to plan their travel accurately. 

FAQs