LATAM Airlines SJO Terminal – Juan Santamaría International Airport

LATAM Airlines uses Main Terminal at Juan Santamaría International Airport (SJO). The airline offers several amenities at its terminal, including a VIP lounge, baggage handling service, and other amenities that enhance passengers’ travel experience.

Below is an overview of all the facilities and amenities available at LATAM Airlines SJO Airport Terminal. The phone number and other essential terminal details have also been shared, reflecting the latest information available to the passengers.

Information to Help You Get Familiar with Latam Airlines SJO Terminal

Refer to the table below to get all the essential information about LATAM Airlines SJO Terminal:

Airline Name	LATAM Airlines
LATAM Airlines IATA Code	LA
LATAM Airlines ICAO Code	LAN
Airport Name	Juan Santamaría International Airport
Airport IATA Code	SJO
Airport ICAO Code	MROC
Arrival Terminal	Main Terminal
Departure Terminal	Main Terminal
Ticket Counter	Departure Hall, Main Terminal
Juan Santamaría International Airport Address	Alajuela Province, Río Segundo, Costa Rica
Ticket Counter Hours	Everyday 24 Hours
Official Website	https://www.latamairlines.com/

What Terminal is LATAM Airlines at SJO Airport?

LATAM Airlines operates at SJO’s Main Terminal which handles the arrivals, departure, check-in, baggage handling, and boarding for its passengers. Besides, LATAM Airlines’ terminal is equipped with modern amenities that ease the passengers’ hustle at every step such as streamlined check-in, self-service baggage drop, 24/7 customer support, dedicated assistance for passengers with reduced mobility, and more.

LATAM Airlines SJO Departures Terminal

LATAM Airlines flight departs from Main Terminal at SJO International Airport. SJO Terminal is one of the busiest terminals, it is recommended to complete the check-in online to avoid long queues at the airport. Obtain the boarding pass at the check-in counter and drop your luggage at the baggage drop counter. Here passengers can purchase additional baggage allowance, subject to extra baggage fee.

LATAM Airlines SJO Arrivals Terminal

LATAM Airlines flight arrives at Main Terminal of Juan Santamaría International Airport (SJO). The state-of-the-art infrastructure at LATAM SJO arrival terminal is well-equipped to handle the huge traffic of national and international passengers. After customs clearance, go to the Arrivals Halls to prepare for the onward travel. SJO Main Terminal has a dedicated AirTran station that helps passengers move within the terminals.

LATAM Airlines Delayed or Damaged Baggage Service at SJO Airport

Passengers whose baggage didn’t arrive must visit the Baggage Claim service at Juan Santamaría International Airport.

The airline representative will provide you ‘Report My Bag’ form that will register your damaged baggage complaint. You will be issued a Property Irregularity Report (PIR) number. 

After you fill out the form, the airline will start the search process. The LATAM contact team will be in touch with the passengers to give timely updates and also guide passengers with the compensation process.

If the airline doesn’t locate the bags within 14 days, passengers are entitled to compensation. Any remuneration or compensation offered by the airline will remain valid for 1 year. 

Travel Services Available at LATAM Airlines SJO Terminal

LATAM Airlines SJO Terminal ensures passengers have a great flight experience and offers last-minute services so that your trip goes smoothly.  These services include –

• Automatic Check-in – There are automated check-in kiosks at the airport that generate the boarding ticket for your flight and assign the seats. All you need to do is enter the booking reference and the passenger’s last name.
• Manual check-in – Passengers who have special requests to make must complete the check-in at the airport. The airline’s executive will help passengers complete check-in, assign seats, and obtain boarding passes. The check-in counter closes 60 minutes before scheduled departure.
• Seat selection for specially-abled passengers – Passengers with special requests can request seat selection due to medical conditions. Seat selection is subject to availability and without extra fees.
• Purchase seats – Passengers can select seats at the airport for a fee. The price depends on the travel route and the class of service.
• Wheelchair – The airline offers wheelchair access from the check-in counter to the flight and disembark. at no additional cost.
• Special meals – Passengers can request special meals last minute at LATAM Airlines SJO Airport Terminal provided that the flight duration must be at least 305 hours or more. No fee would be charged.
• Travel with infants and children – Passengers traveling with children 12 years or younger would be assigned seats together without any fee. The airline also offers bassinet seats for free for infants who weigh 10 kg or less.
• Unaccompanied minor travel – Passengers who are traveling alone would be offered check-in, baggage, and boarding assistance at Main Terminal. Unaccompanied minors must present at the check-in counter 3 hours before scheduled departure.

Flight Delays and Cancellations at LATAM Airlines SJO Terminal

Passengers whose flight is delayed by 31 minutes or more will be offered an alternate flight at LATAM Airlines SJO Terminal. In case of a delay, the airline will offer one of the following options –

• Change the time or date of the flight
• Request a refund on the unused portion of the ticket

Passengers who want to change the time/date of the flight can do so up to 12 months from the date of booking.

Passengers who prefer not to travel can claim a refund in the original method of payment.

In case of a flight delay or in circumstances where the airline cancels the flight, passengers are entitled to the following compensation –

Situation	Compensation
Alternate flight arrives between 1-4 hours on international flights	200% of your one-way fare or 775 USD whichever is higher
Alternate flight arrives more than 4 hours on international flights	400% of your one-way fare or 1550 USD whichever is higher

Shopping/Dining Options at LATAM Airlines SJO Terminal

When it comes to shopping there’s never a dull day at Main Terminal. Let’s delve deeper into the number of brand outlets available at LATAM Airlines SJO Terminal.

There is a wide selection of dining options as Main Terminal caters to the tastes of every passenger. These include –

Restaurant	Shop
Vino Kitchen & Bar	Hudson
Bento Sushi	Pack N Go
Urban Crave	Michael Kors
Buffalo Wild Wings	Brooks Brothers
Dunkin Donuts	DFS Duty-Free
The Palm Bar & Grille	Kate Spade
Tigin’s Irish Pub & Restaurant	Coach
La Brea Bakery	Pandora
Chocolates & More	Corsa Collections
Le Grand Comptoir	Hugo Boss

Services/Amenities at LATAM Airlines SJO Terminal

LATAM Airlines SJO Terminal is modern and comprehensive and is equipped in a way to provides a comfortable and enjoyable travel experience. It’s not just about boarding the flight, it’s also about getting comfortable service at every contact point –

Map of LATAM Airlines Juan Santamaría International Airport

Main Terminal is as vast as a small town bustling with key checkpoints alongside directing signage that help passengers navigate services efficiently. Below is the interactive map of Latam Airlines SJO Terminal that helps you locate check-in counter, services, shopping, and dining options. 

Contact LATAM Airlines SJO Terminal

Contacting LATAM Airlines at SJO Main Terminal is very convenient as the airline executive will assist passengers with flight change, cancellation, check-in, and other essential travel service. Passengers can directly reach them via phone as well as through the social media handles – 

Twitter	https://x.com/LATAMAirlinesUS
Facebook	https://www.facebook.com/LATAMUnitedStates
Instagram	https://www.instagram.com/latamairlines/
Phone Number	506 2437 2400

Here is a list of LATAM Airlines Terminals around the world.

In the end, LATAM Airlines SJO Terminal offers its passengers a seamless travel experience, thanks to the world-class amenities available at Main Terminal. Besides the airline has a codeshare agreement with other airlines at Main Terminal ensuring an end-to-end resolution to their travel.

Remember when you step into Main Terminal to fly with LATAM, embrace the world-class amenities for a memorable travel experience. 

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