All Nippon Airways offers all the services and amenities at its Terminal in HAN Airport that passengers require to avoid last-minute hassles while traveling.

Besides, the All Nippon Airways also ensures full support to passengers stuck at the airport due to flight cancellations, delayed baggage, and other circumstances that hamper travel.

Let’s understand all the ANA Airlines HAN Terminal number and available services & amenities, all the essential contacts you need, and the facilities that help passengers enhance their travel experiences.

HAN All Nippon Airways Terminal

Below is the overview of all the basic information available for HAN All Nippon Airways Terminal

Airport NameNoi Bai International Airport
Airport CodeHAN
Airline Code205
IATA CodeNH
AddressPhú Minh, Sóc Sơn, Hà Nội, Vietnam
Contact Number000 800 100 9274
ANA Terminal HANTerminal 1
Arrival TerminalTerminal 1
Departure Terminal Terminal 1
Ticket CounterDeparture Hall, Terminal 1
Official Websitewww.ana.co.jp
YouTube Pagewww.youtube.com/user/ANAGlobalCH
Facebook Pagewww.facebook.com/allnipponairways
Twitter Accounttwitter.com/ANA_travel_info
Instagram Accountwww.instagram.com/allnipponairways

What terminal is ANA at HAN International Airport?

The All Nippon Airways flight operates at Terminal 1 of HAN International Airport.

Passengers traveling to HAN ANA Terminal need to provide their passports and other travel documents in advance under the Secure Flight Program.

The check-in for ANA Airlines opens 3.5 hours before scheduled departure and closes 60 minutes before departure.

Terminal 1 is well-connected to public transportation and can be reached via bus, shuttle, and taxi. Passengers can also access Terminal 1 via AirTran HAN services available 24/7.

List of All Nippon Airways Terminals.

HAN ANA Arrival Terminal

All flights operated by All Nippon Airways arrive at Terminal 1 of HAN International Airport.

Upon arrival, passengers have to go through 3 contact points – passport control, baggage claim, and customs.

At passport control, you may be asked to present your passport. You would be asked questions potential questions about your purpose of visit and the length of stay.

After you clear the passport, proceed to the Baggage Claim Area. There is clear signage for the Baggage Carousel area that will help you identify and receive your baggage.

Proceed to the final checkpoint which is customs. Your carry-on baggage inspection will take about 15-20 minutes. If you have an article, please complete the Customs Declaration Form. After you clear the customs, head to the arrival halls where you will find the bus stop, taxi stand, or AirTrain station.

ANA HAN Departure Terminal

All flights operated by ANA will depart from Terminal 1 of HAN International Airport.

Passengers who wish to complete the check-in at the airport must arrive 60 minutes before scheduled departure. The check-in at HAN All Nippon Airways Terminal opens 3 hours before departure.

After you submit your bags, please ensure to arrive at the boarding gate 30 minutes before departure. The airline does not allow passengers to board after 10 minutes before departure.

Due to the airport operations, there are times when the baggage drop counter is not open. In that event, passengers need to submit their bags at the check-in counter. After you complete the check-in, proceed to the security lane or priority security lane.

Lost and Found Service at ANA HAN Terminal 1

Any items that are left behind by passengers on board will be sent to the HAN ANA Arrival Terminal. If you have left an item you need to contact the airline’s agent immediately upon arrival.

Has your baggage been delayed while arriving at HAN All Nippon Airways Terminal? Approach the ANA’s agent at Terminal 1 and they will be happy to assist you with a delayed baggage report. The Baggage Service counter is located in the Arrival Hall before customs clearance.

You will be provided a booking reference number that will help you track the status of your complaint.

In case of lost baggage where passengers have yet to receive their luggage 24 hours after the arrival, they are entitled to compensation for the daily expenses.

Any baggage not received 21 days after the arrival is considered as lost, and is entitled to lost baggage compensation.

Map for HAN All Nippon Airways Terminal

Below is the map listed for ANA HAN Terminal 1 which will help passengers identify key amenities and facilities  –

Travel Services Offered at HAN All Nippon Airways Terminal

All Nippon Airways HAN Terminal offers a range of travel services that ease the hassles at the airport. The terminal offers streamlined check-in, baggage handling, and smooth execution of any special service request. Here is the overview of these services –

  • Airport Check-in – The airline allows passengers to complete the check-in and obtain a boarding pass at the airport. The check-in desk opens 3 hours before scheduled departure.
  • Self-service kiosks – There are plenty of self-service check-in kiosks to help you easily obtain the boarding pass. The kiosks are located at HAN Terminal 1 and can help you change or confirm your seat.
  • Excess baggage – You can purchase an extra baggage allowance for an additional fee and avoid the last-minute hassles at  HAN ANA Terminal.
  • Flight change/cancelation – Passengers have the option to make changes or cancel the flight last minute. The airline’s representative at the Terminal 1 helps passengers manage their reservations and plan travel efficiently. ANA change fee may apply.
  • Passengers with disabilities  – Passengers are allowed to carry wheelchairs and other similar assistive devices as checked luggage free of charge. The airline’s executive helps passengers with boarding and baggage assistance at the airport.
  • Senior travelers – ANA HAN Terminal offers special assistance to passengers above 65 years of age who are traveling alone. Elderly passengers get assistance from the check-in counter to the boarding gate. Wheelchair service is also available.
  • Traveling with pets – Small animals that are domesticated and in good health ar eligible for travel. Passengers traveling with pets must carry a Letter of Consent, Health Certificate, Pet Passport, and other related travel documents.

Flight Delays and cancellations at HAN All Nippon Airways Terminal

There may be instances where flights would be delayed, canceled or rescheduled at HAN All Nippon Airways Terminal due to plenty of reasons. In those instances, the airline –

  • Will offer accurate information on the situation
  • If unable to reach the final destination on your scheduled date, ANA will reschedule the flight to a later date.

Services/Amenities at HAN All Nippon Airways Terminal

The ANA Airlines HAN Terminal offers amenities and services that enhance the overall travel experience. Passengers have access to free WiFi and other specialized services that offer assistance for passengers with disabilities and any other special requests.

  • Elevator
  • Information
  • Currency exchange
  • ATM
  • Smoking Room
  • Railway
  • Monorail
  • Toilet
  • Lactation room
  • Telephone
  • Coin Lockers
  • Bus
  • Taxi
  • Boat

In the end, HAN All Nippon Airways Terminal offers its passengers a comfortable and convenient travel experience. Thanks to the modern amenities and state-of-the-art infrastructure which offers a hassle-free clearance at every contact point. Besides, there are plenty of shopping, and dining options alongside relaxing chairs and free WiFi which keeps passengers busy while they wait for the flight.

FAQs

Which terminal does All Nippon Airways use at HAN Airport?

Passengers must use ANA HAN Terminal 1 for flights operated by All Nippon Airways at HAN International Airport.

Can I find ANA check-in counters at the HAN terminal?

Head to Terminal 1 and look for the signage “All Nippon Airways” for check-in and baggage handling.

What facilities are available at the ANA terminal in HAN Airport?

Passengers have access to a variety of facilities at HAN ANA Terminal which include lounges, dining options, retail stores, free WiFi access, customer service desks, restrooms, family restrooms, and charging stations.

Leave a Reply

Your email address will not be published. Required fields are marked *