Air France operates from Terminal D at Philadelphia International Airport (PHL). The Air France PHL terminal includes a check-in counter, departure gate, and a range of amenities that help passengers with a smooth journey.

Here is everything you need to know about the Philadelphia International Airport Air France Terminal, and what passengers can expect at the newly renovated Terminal D.

Quick Details About the Air France Terminal at PHL

Refer to this table for all the detailed information about the PHL Airport Air France Terminal D: 

Airline NameAir France
Air France IATA CodeAF
Air France ICAO CodeAFR
Airport NamePhiladelphia International Airport
Airport IATA CodePHL
Airport ICAO CodeKPHL
Arrival TerminalTerminal D
Departure Terminal Terminal D
Ticket CounterDeparture Hall, Terminal D
Ticket Counter Hours24 hours, 7 days a week
Philadelphia International Airport Address8500 Essington Ave, Philadelphia, PA 19153, United States
Official Websitehttps://wwws.airfrance.in/

What Terminal is Air France at Philadelphia International Airport?

Air France uses Terminal D at Philadelphia International Airport. This airport is the airline’s primary hub, offering an international gateway for flights to South America and Trans-Pacific destinations. Passengers traveling from PHL Terminal must arrive at least 3 hours before departure to ensure smooth boarding. The Air France check-in at the airport. To check the live status of the flight, visit the PHL’s website to see if there is a change in the time due to any operational reasons.

Air France PHL Departures Terminal 

Air France flights depart from Terminal D at Philadelphia International Airport. Terminal D is dedicated to international travelers and is well-equipped to handle the peak rush for international departure. Once you arrive at Air France Philadelphia International Airport Terminal D, head to the check-in counter, to check in at PHL Airport, you must arrive 3 hours before the scheduled departure. 

Air France PHL Arrivals Terminal

The Air France flights arrive at Terminal D, which is adequately designed to handle the international arriving traffic, providing passengers with a streamlined immigration and baggage retrieval process. When you arrive at Air France Terminal Philadelphia International Airport, proceed to the Customs Border Protection (CBP) area.

Air France Lost & Found at Philadelphia International Airport

Passengers whose baggage has been delayed at Air France PHL Terminal Arrival must immediately report to the airline’s executive upon arrival. 

Passengers who have left the airport must report the missing baggage within 21 days from the arrival date. Make sure to keep the receipts of the items that are purchased last minute. These items could be medication, undergarments, and essential toiletries.

At times our baggage gets damaged during transport. Regular handling of baggage may lead to dents and scratches. In that case, the airline is not responsible for the smaller damages.

Travel Services Available at Air France PHL Terminal

At Air France PHL Terminal D, passengers can access a range of travel services which include check-in, flight cancellation, last-minute flight reservation, baggage services, and more. 

  • Add baggage – At the airport, you can add additional baggage, which includes oversized as well as overweight baggage. You can also use Miles at PHL Terminal to purchase your baggage options.
  • Seat selection – Air France Economy Class gives you the option to select the seat at the time of check-in. Passengers also have the option to upgrade the seats to extra legroom or purchase an empty seat at the airport.
  • Special assistance – Pregnant women, senior travelers, and passengers with reduced mobility can request wheelchair assistance or escort service with Air France at the check-in counter. No additional fee will be charged. 
  • Traveling with a pet – The airline allows small cats and dogs that weigh 8 kg (with their kennel) to travel in the hold. The booking must be completed online 48 hours before departure. Passengers traveling with pets must arrive 3 hours before departure at the Air France Terminal PHL. 
  • SkyPriority – Purchase SkyPriority at the airport and you get priority access at the airport from check-in, baggage drop-off, and delivery, to security and boarding. Once you purchase the SkyPriority, the logo will appear on your printed boarding pass. 

Flight delays at Air France PHL Terminal

If the flight is delayed for 2 hours or more at Air France Terminal PHL, passengers are entitled to the following under the Right To Care –

  • Meals and/or refreshments
  • Hotel/accommodation in case there is an overnight delay
  • 1 prepaid phone voucher 

Passengers are also entitled to compensation if the flight delay happens for 3 hours or more. The compensation includes – 

Flight DistanceCompensation Amount
Flights up to 1,500 km378 USD
Flights between 1,500 and 3,500 km540 USD
Flights above 3500 km or a delay beyond 4h864 USD

The compensation would be provided in the form of a credit voucher which remains valid for 1 year from the date of issue. Air France does not offer compensation due to extraordinary circumstances which are not under the control of the airline. This includes bad weather, strikes, political unrest, and other related circumstances. 

Facilities/Amenities at Air France PHL Terminal 

Refer to this list below to understand the range of amenities available at Air France PHL Terminal D – 

  • ATM
  • Bag storage by SmartCarte
  • Charging Station
  • ICE Currency Services
  • Bag storage by SmartCarte
  • CXI – Currency Exchange International
  • Family restrooms
  • ICE Currency Services
  • Nursing Stations
  • Men Restrooms
  • Travelex ATM
  • Travelex US Dollar ATM
  • Service Animal/Pet Relief Area
  • Welcome Center

Shopping/Dining Options at PHL Terminal

Below is the list of locations where all shops, restaurants, and other services are available at the PHL Airport Air France Terminal –

RestaurantShop
Five Borough Food HallHugo Boss
McDonald’sPack N Go
Shake ShackDFS Duty-Free
Peets Coffee & TeaCoach
The Palm Bar & GrilleBrooks Brothers
La Brea BakeryKate Spade
Pizza VinoMichael Kors
Bento SushiPandora
Blue Point BreweryCorsa Collections
Dunkin DonutsHudson

Map of the Air France Terminal at PHL

Navigating Air France Terminal Philadelphia International Airport is a cakewalk with our detailed map that will help you identify key locations like the check-in counter, parking, security checkpoints, boarding gates, lounges, shopping outlets, and all other amenities.

Contact Details for Air France at PHL Airport Terminal

Refer to the table below to explore other modes of communication to reach out to the airline’s executives at PHL Terminal – 

Twitterhttps://x.com/airfrance
Facebookhttps://www.facebook.com/airfrance
Instagramhttps://www.instagram.com/airfrance/
Phone Number1 215-937-6937

Here is a list of Air France Terminals around the world.

Air France Terminal Philadelphia International Airport offers a comfortable and quality travel experience, thanks to the state-of-the-art infrastructure alongside services that help passengers plan their travel efficiently. Every aspect of the travel services offered by Air France at Terminal D is meant for comfort and removing every hassle besides empowering passengers at every step of the travel. 

What terminal does Air France use at PHL International Airport?

The airline uses Terminal D at Philadelphia International Airport. 

How early should I arrive at the Air France Terminal at PHL before my flight?

Air France passengers must arrive 3 hours before scheduled departure to avoid peak rush at the airport. 

Where can I find the Air France lounge at PHL Terminal D?

The Air France lounge is located at Terminal D, next to Gate 1 at Philadelphia International Airport. 

How do I check the live status of my Air France flight at PHL?

You need to visit the PHL airport website to know the live status of the flight. 

Leave a Reply

Your email address will not be published. Required fields are marked *