Egyptair ASM Terminal – Asmara Intl. Airport

Egyptair ASM Terminal boasts modern facilities that offer a seamless and culturally rich travel experience. Passengers have access to hassle-free travel services from check-in to security check, and baggage handling. Besides, ASM Terminal features uber-comfortable lounges alongside an array of shopping and dining options, all designed to keep passengers occupied pre-boarding.

Here’s a comprehensive view of all travel services available at Egyptair Terminal at Asmara International Airport, and all other essential information you need for a convenient travel.

Egyptair Terminal Information ASM International Airport

Follow the table below to know basic information about Avianca Terminal ASM –

Airport Name	Asmara International Airport
Airport Code	ASM
Airline Code	077
IATA Code	MS
ICAO Code	MSR
Address	7WV5+87, Asmara, Eritrea
Contact Number	#ERROR!
Egyptair Terminal ASM	Terminal 1
Arrival Terminal	Terminal 1
Departure Terminal	Terminal 1
Ticket Counter	Departure Hall, Terminal 1
Official Website	http://www.egyptair.com
YouTube Page	www.youtube.com/egyptair
Facebook Page	www.facebook.com/EGYPTAIR
Twitter Account	http://twitter.com/EGYPTAIR
Instagram Account	www.instagram.com/Egyptair/

What Terminal is Egyptair at ASM?

Egyptair operates at Terminal 1 at ASM International Airport which is also the primary hub for the airlines.

The terminal is well-equipped to cater to the international traveler featuring world-class facilities that streamline the boarding and disembarkment process.

Egyptair offers exclusive last-minute services that enhance the overall travel experience. Passengers can request check-in, add extra bags, pet travel, unaccompanied minor assistance, last-minute reservations, flight changes, and cancellations alongside other travel services.

Besides, passengers can enjoy amenities that include luxury shopping, fine dining, a food court, duty-free shopping, and comfortable lounges catering to passengers’ diverse needs.

Passengers can easily access various transportation options such as car rentals, taxi rides, buses, and shuttles.

Passengers can access AirTran ASM for transfer within the Terminal.

The more you navigate Egyptair ASM Terminal 1, the more eateries serve global cuisine alongside cafes and quick-bite restaurants.

ASM Airport Egyptair Departure Terminal

The Egyptair flights depart from the Terminal at ASM International Airport.

Upon arriving at Terminal 1, passengers must go through 3 contact points – check-in, security check, and boarding.

Passengers who wish to check-in at the airport must arrive 3 hours before scheduled departure. There are plenty of self-service and traditional check-in counters that expedite the boarding process.

Passengers who have special requests on their itinerary need to complete the check-in at the airport.

The Egyptair agent will help passengers obtain boarding passes, assign seals, add meals, and offer all travel-related services that enhance your travel.

The next point of contact is baggage handling. Submit your bags at the Egyptair ASM Terminal 1. Here you can add additional baggage for a fee.

Collect your baggage tag and move to the security screening area. The checkpoints are well organized ensuring a speedy clearance.

Head to the departure gate. For passengers who have ample time before the flight, terminal 1 offers plenty of relaxing chairs, free WiFi, charging stations, and lounges.

ASM Airport Egyptair Arrival Terminal

The Egyptair flight arrive at Terminal 1 at Asmara International Airport.

The Asmara International Airport Egyptair Terminal is exclusively designed to cater to the huge volume of international passengers.

After you arrive at Terminal 1, head to the Customs area: Keep your passport and other travel documents handy for a convenient screening. There will be a wait time depending on the volume of the passengers and travel season.

After you clear the custom, head to the baggage retrieval area. There is clear signage at Terminal 1 about the Baggage Claim counter. The Baggage Retrieval process is easy with multiple LED screens installed at the Arrival Hall. You must identify the baggage carousel area according to your arrival flight number.

Ground transportation options are available at Exit Hall which include taxis, ride-sharing services, and shuttle buses.

You can also opt for AirTran ASM to transfer within terminals.

List of All Egyptair Terminals.

Lost and Found Service at Egyptair ASM Terminal

In case passengers whose bags have been delayed upon arrival at Egyptair ASM Terminal, have the follow the steps mentioned below –

• Proceed to the Baggage service Counter at Terminal 1 in the arrival hall. It is located outside the customs office.
• The airline will issue the reference number against the complaint. The number will help passengers track the status of the delayed baggage.

Passengers whose baggage is not received after 21 days from the arrival date, they need to fill out the Lost Baggage Compensation Form.

Travel Services Available at Egyptair ASM Terminal

The ASM Egyptair Terminal ensures hassle-free travel for passengers by offering last-minute services and add-ons that cater to the diverse needs of international travelers. Here’s what the airline has to offer at Terminal 1 –

• Add Baggage – Passengers carrying extra luggage must contact the airline’s representative at ASM Terminal 1. The airline accepts the baggage up to 55 minutes before departure.
• Class upgrade – You can request the last-minute upgrade at the airport. Passengers who are frequent flyers have a high chance of securing an upgrade at Egyptair Asmara International Airport Terminal.
• Neighbor-free seat – When you purchase a seat next to you it is a comfortable way to travel in an Economy Class, especially on a long-haul flight where you can stretch a bit.
• Reserve your preferred seat – Whether you prefer a window an aisle seat or extra legroom, you can request any preferred seat with the airline’s representative at Asmara International Airport Egyptair Terminal.
• Travel with pets – Passengers who plan to travel with pets need to contact a representative at Egyptair Asmara International Airport Terminal at least 48 hours before departure. The airline accepts small cats, dogs, and exceptional falcons in the cabins.
• Expectant mothers – Expectant mothers would be offered wheelchair services and assistance with baggage drop and boarding at Egyptair ASM Terminal.
• Airport check-in – Complete the check-in at ASM Terminal 45 minutes before departure to avoid flight cancelation by the airline. The airline will issue the boarding pass submit the baggage, and also assign a seat while you prepare to board the flight.

Flight Delay at Egyptair ASM Terminal

The airline will provide its passengers at Egyptair ASM Terminal 1 with real-time updates regarding the delay.

In extraordinary events that may result in lengthy delays, the airline will offer its passengers –

• Meals and refreshments
• Internet access and 2 free phone calls
• Basic medical assistance
• Restroom facilities
• Hotel accommodation (in case of an overnight delay)

In the vent where the flight delay occurred for 5 hours or more, passengers are entitled to get the flight delay compensation.

Addition to the compensation, passengers can also claim a refund on the unused flight segment or can request to reschedule the flight in a different destination and/or travel date.

Services/Amenities at Egyptair Terminal ASM

The services available at Egyptair Asmara International Airport Terminal enhance the passengers’ overall travel experience. These services include –

• ICE Currency Services
• Travelex US Dollar ATM
• Charging Station
• Bag storage by SmartCarte
• Service Animal/Pet Relief Area
• ATM
• Bag storage by SmartCarte
• Interfaith Chapel
• Nursing Stations
• Family restrooms
• Travelex ATM
• Welcome Center
• ICE Currency Services
• Men Restrooms
• CXI – Currency Exchange International

Map Egyptair ASM Terminal

Navigating Map Egyptair ASM Terminal 1 is smooth with the map listed below which highlights clear signs for check-in counters, security checkpoints, and boarding gates.

Egyptair ASM Terminal ensures smooth navigation thanks to the well-trained airline staff that offers accurate guidance to the passengers. In addition, the experienced ground staff at Terminal 1 also help passengers with last-minute changes to the booking. From providing information about the flight reservation to helping with check-in and baggage, the staff is committed to providing excellent customer support, thus enhancing the overall travel experience.

FAQs